Drive-Thru Communication - Part 1
September 17, 2003 |
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Transcript
Remember that crazy game called "telephone"? One person had a message and then passed it along a chain of whispering peers. How quickly the message turned into a barely recognizable, bizarre version of what was intended. Now, it’s a funny game, but it’s not fun when it involves serious family communication. Communications expert Dr. Dallas Demitt recommends a great technique that we’re all familiar with. When you drive through a fast food restaurant, you’re greeted politely by a ready attendant. You then give them your order, which they read back for accuracy, and you confirm or correct the message. This is such a great method for all of us to use, especially when we’re communicating needs, feelings and especially misunderstandings. Because true communication is never complete until both sides agree that the same message got through. Try it out on a misunderstood matter in your family, or when your teen temporarily forgets who his mom or dad are. To honor each other, you repeat back the message until the sender is satisfied; no arguing, just clarifying. Then don’t be surprised if clear communication and better
understanding breaks out in your home. |
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